Materials FAQ

  • We work with the following:

    • Yellow Gold: 14k, 18k, 24k

    • White Gold: 14k, 18k, 24k

    • Rose Gold: 14k, 18k, 24k

    • Platinum

  • 14k gold

    • Color: Slightly paler yellow compared to 18K

    • Durability: Very strong — ideal for everyday wear

    • Best For: Rings, bracelets, active lifestyles

    18k gold

    • Color: Slightly deeper yellow than 14K

    • Durability: Softer than 14K, but still strong enough for most fine jewelry

    • Best For: High-end pieces like engagement rings, earrings, necklaces

    24k: gold

    • Color: Deep, rich yellow

    • Durability: Very soft — scratches and bends easily

    • Best For: Collectible pieces, cultural jewelry, investment — not ideal for everyday wear

    Platinum

    • Color: Naturally white with a soft, elegant luster. Maintains its color over time — no need for rhodium plating

    • Durability: Extremely dense and strong. It is highly resistant to scratches and wear

    • Best For: Rings, Heirloom-quality, long-lasting fine jewelry & People with sensitive skin (hypoallergenic)

Gemstone FAQ

  • We work with the following:

    • Natural Diamonds

    • Lab Grown Diamonds

    • Other Gemstones (upon request)

  • Diamonds are graded using the “4 Cs” (Cut, Color, Clarity & Carat Weight)

    Cut

    • Measures: How well a diamond has been shaped and faceted from its raw form.

    • Why it matters: The cut directly affects a diamond’s sparkle, brilliance, and how light reflects through it.

    • Grades:

      • Excellent

      • Very Good

      • Good

      • Fair

      • Poor

    Color

    • Measures: The absence of color in a diamond.

    • Why it matters: The less color, the rarer and more valuable the diamond (unless it's a fancy-colored diamond like pink or yellow).

    • Grades:

      • D (completely colorless) to Z (noticeable yellow or brown tint)

    Clarity

    • Measures: The number and visibility of inclusions (internal flaws) and blemishes (surface flaws).

    • Why it matters: Fewer imperfections mean better brilliance and higher value.

    • Grades:

      • FL – Flawless

      • IF – Internally Flawless

      • VVS1 / VVS2 – Very, Very Slight Inclusions

      • VS1 / VS2 – Very Slight Inclusions

      • SI1 / SI2 – Slight Inclusions

      • I1 / I2 / I3 – Included (visible flaws)

    Carat Weight

    • Measures: A diamond’s weight, not its size (though they're related).

    • Why it matters: Larger diamonds are rarer and typically more valuable.

    • 1 carat = 200 milligrams

    The 4 C’s together define a diamond’s grading.

    All of the diamonds we source are certified.

  • Natural Diamond

    • Formed: Naturally over billions of years deep within the Earth

    • Origin: Mined from the Earth

    • Price point: Generally more expensive due to rarity and traditional market value

    • Uniqueness: Each stone is truly one-of-a-kind due to natural formation

    • Resale Value: Typically holds better resale value and is often seen as more "traditional" for heirlooms

    Lab-Grown Diamond

    • Formed: Created in a lab using advanced technology that replicates natural diamond formation (HPHT or CVD methods)

    • Origin: Ethical and sustainable — no mining required

    • Price point: 30–50% less expensive than natural diamonds

    • Chemical/Visual Properties: Identical to natural diamonds — same hardness, brilliance, and sparkle

    • Uniqueness: May be slightly more uniform, but still unique in cut and clarity

    • Resale Value: Currently lower resale value than natural diamonds

    • Certification: Also graded by GIA, IGI, etc., using the same 4 Cs

    • Perception: Gaining popularity for ethical, sustainable, and budget-conscious buyers

  • Choosing between natural and lab-grown diamonds is a personal preference, but many of our clients are drawn to lab-grown options for their ethical sourcing, minimal environmental impact, and remarkable beauty — all at a more accessible price point, without compromising on luxury or quality.

  • We get asked this often, and the truth is: to the naked eye, no, you cannot tell the difference between a lab-grown diamond and a natural diamond.

    Both are chemically, physically, and optically identical, meaning they look the same in brilliance, sparkle, and overall beauty.

    Trained gemologists need specialized equipment to distinguish between the two.

    The only real differences are in origin, price, and sourcing practices — not in quality or appearance.

Other FAQ

  • Currently, we work within the United States

  • We recommend going to your local jeweler or fine jewelry retailer to get sized.

    You can also purchase a ring sizer via Amazon.

    Please note: if you want to design a ring that is thicker in width or diameter, you’ll want to tell the person measuring you that!

    • Diameter: Refers to the inside measurement of the ring from one side to the other This determines the ring size.

    • Width: Refers to the thickness of the band when looking at the ring from the top view (how much of your finger it covers vertically).

  • Once you’ve approved the final design and mockups, you’ll receive an invoice for a 50% non-refundable deposit to begin production.

    After the deposit is received, our team will begin crafting your custom piece with care and precision. When your piece is complete, we’ll share detailed photos of the finished product for your final approval.

    After approval, a second invoice will be issued for the remaining 50% balance. Once the final payment is received, your piece will be carefully packaged and shipped, or personally delivered, depending on your location.

  • After the first deposit is received, we strive for a 4-week turnaround (this includes shipping)

    We will keep you in the loop if there are any delays in the process.

    Our busy seasons are the big holidays (Christmas, Valentine’s Day & Mother’s Day) so we always recommend ordering 6 weeks prior to any major holidays!

  • Because we are a custom, made-to-order operation, we do not accept returns.

  • If you design a piece with diamonds, we will send you all the authenticated paperwork and certifications.